Westlaven™ accepts the payment methods that are displayed as available during checkout. Available methods can change based on storefront configuration, customer location, currency, device, and the services of our payment providers.

Please use the checkout itself as the source of truth for available payment options.

When you place an order, your payment provider may authorize or capture the transaction. A payment can also be declined, reversed, delayed, or placed under review according to the provider's rules, fraud controls, or legal requirements.

We may place an order on hold or cancel it where payment cannot be verified, appears unauthorized, or presents a material fraud or security risk.

The checkout shows the applicable order subtotal, discounts, shipping charges, taxes, and total before the order is submitted. Your card issuer or payment provider may apply currency-conversion, foreign-transaction, or other fees that are outside Westlaven™'s control.

Our storefront is powered by Shopify and may use Shopify and third-party payment providers to process transactions securely. Payment information is handled according to the security practices and terms of the applicable provider.

For your security, do not email us complete card numbers, card verification codes, account passwords, or other full payment credentials.

To help prevent fraud, abuse, chargebacks, and unauthorized transactions, order, billing, shipping, device, network, and transaction information may be reviewed by Shopify, payment providers, fraud-prevention services, and Westlaven™ as permitted by law and described in our Privacy Policy.

An order is not considered ready for fulfillment until payment has been confirmed or otherwise accepted under the applicable payment flow. After payment confirmation, we process and dispatch paid orders within 7 business days.

Standard U.S. shipping usually takes 10–15 business days after dispatch.

If a refund is approved under our Return & Refund Policy, we usually process the approved refund within 5–10 business days. Your bank, card issuer, digital wallet, or other payment provider may require additional time to post the funds after we complete our processing.

If you believe a payment was duplicated, declined in error, or otherwise processed unexpectedly, contact service@westlaven.com with your order number and a description of the issue. Do not send sensitive payment credentials.