Westlaven™ focuses on sculptural home accents, including Sculptural Vases, Crystal & Mineral Décor, and Sculptural Candle Holders.

Yes. Natural stone, mineral, crystal, wood, ceramic, glass, resin, metal finishes, and handcrafted surfaces can show normal variation in color, grain, veining, texture, formation, or finish.

Processing begins after payment confirmation. We process and dispatch paid orders within 7 business days.

Standard U.S. shipping usually takes 10–15 business days after dispatch. This is an estimated carrier transit period and does not include processing time.

Tracking may be provided when available from the carrier or shipping service. Carrier scans can take time to update after dispatch.

Eligible return requests must be made within 30 calendar days after delivery.

Email service@westlaven.com before sending the item back. We will review eligibility and provide the appropriate return instructions. Do not automatically send returns to the registered company address.

We usually process an approved refund within 5–10 business days. Your bank or payment provider can require additional posting time.

Contact us promptly with your order number and clear photographs of the item and packaging. We may request additional evidence to assess the issue.

The payment methods available to you are displayed at checkout. Availability can vary based on storefront settings, location, currency, device, and payment provider.

We use information to operate the store, fulfill orders, provide support, prevent fraud, comply with law, and, where permitted, support analytics and advertising. See our Privacy Policy for full details, including AppLovin where applicable.

Email service@westlaven.com or call +86 13257918416. Customer service hours are 8:00 AM – 10:00 PM Daily.